App support

Need help with your account, a court booking, or an event? Email the PickleGenes support address below.

You can also write to support@picklegenes.store. Opening your email app does not send a message. Review it and send it there.

Help us understand the issue

• Describe what you tried to do and what happened.
• Include the event or booking reference, if you have one.
• Include your device model and app version. A screenshot can help; hide unrelated personal information first.

Never send your password, verification codes, or full payment-card details.

Payments and event questions

For an app payment issue, include the receipt or booking reference and the date. For questions about an event's schedule or participation requirements, check the event details and organizer information in the app.

Your account and information

You can email this address to request access, correction, or deletion of your information. In the app, Settings also includes an Account deletion request option. A submitted request is not confirmation that deletion has been completed.